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Introducing My TSB Rewards

Get top offers from brands like Vue, Interflora and lastminute.com plus essentials at Halfords, Whirlpool and more.

 
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Protect your home and contents

We've made our new home insurance simpler. Essential or Enhanced. Just choose the one that's right for you.

T&Cs apply

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Stay on top of your money


Register with our app in minutes and manage your money wherever you need to.

 

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Money worries If you’re struggling with the cost of living, you’re not alone. We’re here to help you get the support you need.
Visit our money worries page.

The Mortgage Charter has been set up by the UK’s largest lenders, the FCA, and the UK government to give mortgage customers more help and support with their mortgage repayments. Find out more.

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The only bank in Britain to offer a fraud refund guarantee

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Guaranteed protection from fraud on your TSB account up to £1 million - T&Cs apply

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We offer more fraud protection than any other UK bank

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The first bank in the UK to offer this level of cover to customers

"A customer gave £2,972 to a fraudster who impersonated a court official demanding that an unpaid bill be paid. The customer was threatened with bailiffs, only realising later that it was a scam. TSB refunded them in full."

Fraud Refund Testimonal
Claire, TSB fraud analyst
  Gloucester

Building your money confidence

Our experts answer your big questions to help you become more confident with your money every day. 

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Back to school budget basics

Top tips to help you budget for everything from pencils and plimsolls to lunchboxes and laptops.

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Make the most of your money on your summer holidays

Top travel tips to make your cash go further if you’re jetting off in search of sun

Join the 5 million customers who already trust us

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There may be all sorts of reasons you might need us to work with you differently. We're here to help.

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Give us a call, or chat to us online and in the app using TSB Smart Agent.

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Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Find out more

PCA Overall Service Quality


Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account. These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK, in 2022.

You can read the full report by visiting www.psr.org.uk/app-fraud-data

Share of APP fraud refunded
 

This data was provided by major UK banks in response to a request from the PSR and shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

Share of APP fraud refunded

APP fraud sent per £million transactions

This data was provided by major UK banks in response to a request from the PSR and shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

APP fraud sent per £mil transactions

APP fraud received per £million transactions: smaller UK banks and payment firms

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: smaller UK banks  and payment firms

APP fraud received per £million transactions: major UK banks and building societies

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: major UK banks and building societies

 
 
Financial Services Compensation Scheme

Financial Services Compensation Scheme

We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 - so you won't lose out.

Is someone asking you to move your money?

Is someone asking you to move your money?

Never transfer money to, or share passwords with, someone you don’t trust. This includes people online you’ve never met, too-good-to-be-true investments, and companies asking you to transfer funds directly to them.

Important information

Fraud refund guarantee | Return Uparrow icon

Valid from 14/04/2019. No refund if customers are involved in committing the fraud or repeatedly ignore account safety advice. Guarantee limited to £1 million per claim for authorised transactions. Purchase disputes are not covered by the guarantee. Other conditions apply.

Home Insurance | Return Uparrow icon

18+ and UK resident only. Terms, conditions and policy exclusions apply. TSB Essential and Enhanced home insurance is brought to you by TSB Bank plc and underwritten by Aviva Insurance Limited. Aviva Insurance Limited Registered in Scotland, No. 2116. Pitheavlis, Perth, PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.